Your order reference helps you find the correct purchase, especially if you have more than one order in progress.
Review your order summary
Open My orders and check the items, quantities and delivery address. If something looks wrong, have the order reference ready when you contact the store.
Check payment and shipping separately
The order page shows payment status and shipment progress. If you have reported a payment, check the order again for the store's verification. After dispatch, use the tracking details shown with the order to follow the parcel.